Overview
Veloum respects your privacy. This policy explains how we collect, use, and protect your data.
1. Information We Collect
1.1 Information You Provide
- Name, email address
- Account information
- Lead lists you upload
- OpenAI API key (stored securely)
1.2 Automatically Collected
- Usage data (features used, limits consumed)
- Log and diagnostic data
- Device and browser information
2. How We Use Information
We use your data to:
- Provide and operate Veloum
- Process lead research and content generation
- Improve product performance
- Provide support and communication
We do not sell your data.
3. Lead Data & Research
- Lead data is used only to perform the services you request
- Research is limited to publicly available website content
- We do not enrich leads from private or third-party databases
4. Third-Party Services
We use trusted providers such as:
- Hosting and infrastructure services
- Authentication services
- OpenAI (via your API key)
Each provider is governed by their own privacy policies.
5. Data Retention
- Account data is retained while your account is active
- You may request deletion of your data at any time
- Backups may persist for a limited period
6. Security
We use reasonable technical and organizational measures to protect your data.
However, no system is 100% secure.
7. Your Rights
Depending on your location, you may have rights to:
- Access your data
- Correct or delete your data
- Object to certain processing
Contact us to exercise these rights.
8. Cookies
Veloum uses essential cookies for authentication and functionality.
We do not use invasive tracking cookies.
9. Changes
We may update this Privacy Policy periodically.
10. Contact
Email: privacy@veloum.com