Overview
Veloum operates on a subscription basis. This Refund Policy explains when and how you may request a refund.
1. Refund Window
You may request a refund within 14 days of your initial subscription purchase or renewal payment.
2. Refund Eligibility
Refund requests submitted within the 14-day window will be honored.
3. Cancellations
You may cancel your subscription at any time from your account settings.
Cancellation prevents future billing. Your subscription will remain active until the end of the current billing period unless a refund is issued.
4. How to Request a Refund
To request a refund, please contact us within the 14-day refund window.
5. Contact
Email: billing@veloum.com